6. You are the department head. Elaborate on the ways of improving staff efficiency. Take account of intercultural aspects.

Situation 6 Staff efficiency

Dear colleagues,

I am glad to see you all here. Thank you very much for attending this meeting! It's time to start! You are all aware that every week we get the results of our company. We collect and process all the data and based on these results we see the trends of our business.

The purpose of today's meeting is to discuss the findings and possible improvements if necessary. Implementing appropriate changes always leads to success. I would like to thank you and congratulate you on the improvement of our results.

Our human resources department can point out 3 main problems:

1. Too much time is spent in the dining room;

2. Complaints about attending trainings at centers outside the site;

3. A high level of absenteeism.

As you understand, the effectiveness of our staff needs to be improved. In order to limit somehow the time spent in the cafeteria and make our work more efficient, we will give 1h break between 13-14 h and 4-times per day breaks each 10-15 minutes. Also, you could divide these 3-times per day.

We also noted that there are a number of complaints about attending trainings at centers outside the site. The obvious solution to this problem would be: holding events every 2 weeks outside our office. Everyone should attend 2 events per month. These events are aimed at strengthening the corporate culture and help to get to know your colleagues better.

The last serious problem is high absenteeism. You must understand the better your productivity - the higher your salary. What we do here is a common goal and a result to be achieved. So, we will evaluate the performance of each and assign bonuses and bonuses in accordance with personal contribution. The best department will receive additional benefits.

So, I hope you will understand the need for refinement and, in case of any questions, ask them and share your opinion. We are open to new ideas! Have a nice day!