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20. You work as a hr manager for a big multinational company. Comment on the strategies you are going to implement with regard to conflict resolution if any should arise in one of the departments

How to resolve conflict situation if any arise: 1. Define the conflict situation 2. Evaluate the possible options to resolve. 3. Plan and choose . 4. Don’t decide rapidly, evaluate one more time, may be new information about the issue occur. 5. When everything is clear, start to implement your plan. 6. Then, you should measure your success. *Take into account hard and soft skills, analyze which one is stronger and which one is weaker.