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Situation 25

What will you do in a “conflict” situation when your boss is planning to get rid of the coffee area for the employees?

Being an HR specialist in case of having a 'conflict' between boss and staff, I will ask about the problem both parties.

If the boss is angry that the staff spends too much time on having coffee breaks, I will talk to staff and try to know why there is such a high level of absenteeism.

In other words, I will look for the roots of the problem.

Probably, the system of work organization needs updates.

In this case, I will develop a program of improving the situation and change the mode of doing business.

Maybe; some additional and bonuses are needed.

If it's true, I will discuss about the possibility of perks attribution with the top management of the company.

If the top management agrees, I will put my plan into actions.

If the problem is not possible to solve in this way, I will allow to have 3 breaks per day each staff with a length of 10-15 minutes or divide this pauses into 6, 5 minutes each.

Hope, these ideas will solve problems.