Solution:

Diverse employees will have different expectations. What you can do is to ensure every member of your multicultural teams understands your process when making decisions.

Learn about the differences of each of your team members, and then determine how decisions will be executed. Next, make it a priority to talk to each employee individually to ask how they feel about your management style and decision making process to see if they can feel comfortable with it.

4. Styles of communication: Aggression and tone

Cultures have different styles of communication. As mentioned earlier, American managers tend to be more aggressive and straightforward than their Easter counterparts. For some team members, this can come across as too direct. This can also relate to cultural norms of each member of your multicultural teams.

Solution:

You can’t change your style overnight. What you can do is to ensure every member of your multicultural teams understands your process when making decisions. Then, make it a priority to talk to each employee individually to ask how they feel about your management style and if they can feel comfortable with it.

5. Challenge of motivating a culturally diverse team

The perception of motivation may vary from one culture to another. What can be motivating for you may be regarded as de-motivating for people from another culture.

Solution:

Speak with people from different cultures individually to discover what motivates them and what extent of manager intervention is acceptable to them. Come to common grounds with them on the expected results if their suggestions are implemented and observe the impact.

Situation 5 Career development Dear newcomers,

We are glad that you joined our company and we hope that your integration will be quick and easy.

My name is Victoria and I'm a corporate culture specialist. My goal is to aid newcomers and explain them about career development in our company.

From the interview you probably remember that in our company we have a well-developed system of perks and bonuses.

Your major goal should be the next one - to perform well and do your best while doing your work. You will be able to benefit from these perks very soon, but remember that all depends on you and your performance.

Also, we have a great friendly team. I would like to advise you to try to make new friends, take part in our corporate events and feel not stressed - just keep calm!

The main aim of your colleagues towards you is to try to help you at every moment you need and break any arising barrier.

Our company has created a really dynamic working atmosphere, that’s why you will never feel your day boring.

In order to perform well in our company, feel comfortable, never panic, find new friends, and stay open-minded. These criteria are a key for a success!

Situation6 Staff efficiency Dear colleagues,

Thank you very much for being present at our meeting! I'm happy to see you all here. So, let's get started!

As you probably know, every week we receive the results of our company performance. We collect and process all the date and based on these results we see the tendency of our business.

So, the purpose of today's meeting is to discuss the obtained data and possible improvements if needed. Implementation of appropriate changes always leads to success.

First of all, I would like to thank you for your commitment to our common business and congratulate for the improvement of our results.

Our HR department could point out 3 major problems:

1. Too much time wasted in the cafeteria;

2. Complaints about attending training in off-site training centers;

3. High absenteeism.

As you could understand, our staff efficiency needs some improvements.

In order to limit somehow the time spent in the cafeteria and make our work more efficient, we will give 1h break between 13-14 h and 3-times per day breaks each 10-15 minutes. Also, you could divide these 3-times per day breaks and make from them 6 mini-breaks each 5 min.

We have also remarked that the number of complaints about attending training in off-site training centers is arising. The obvious solution to this problem must be the next: every 2 weeks we organize some events which occur out off our office. Everyone must attend 2 events per month. These events are aimed to stronger corporate culture and help to get to know better your colleagues.

The last major problem is a high absenteeism.

I'm sure you will understand the need to solve this problem. As you understand, better your performance - higher salaries you have. What we are doing here is a common goal and result to achieve. So, we will evaluate the performance of everyone and attribute perks and bonuses according to personal contributions. The best department will benefit from additional perks.

So, I hope, you will understand the need to make improvements and in case of any questions, please, ask them and share your opinion. We are open to new ideas!

Have a nice day!