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In your reply to any enquiry do not forget to

* thank for the enquiry;

* let your customer know if goods are available;

* enclose price lists, catalogues, booklets;

* show your willingness to supply further information and to have contacts.

Terms relating to prices:

  1. B/E – bill of exchange – тратта;

  2. B/T – Bill of entry – митна декларація;

  3. B/L – bill of lading – коносамент;

  4. CIF – cost, insurance, freight – сіф;

  5. COD – cash on delivery – післяплата;

  6. D/P – documents against payment – документи за готівку;

  7. FOB – free on board – франко борт;

Check yourself:

1. Why is it necessary to enclose price lists and catalogues in replies to enquiries?

2. What are the main terms relating to prices?

OFFER

NIPPONEX ELECTRICS

TOKIO, JAPAN

27 December 200…

Amperlite LTD.

146 O’Leary St.

Dublin 2

Ireland

Dear Sirs

DRILITE BATTERIES

Improved methods of production enable us to offer our range of Drilite batteries at a reduced price for large quantities.

Details of the new prices for your market are enclosed, and you will see that the average price reduction is 5%. As our prices are quoted c.i.f. Dublin, you will agree that they are considerably lower than those of manufacturers of similar batteries, both here in Japan and elsewhere.

The quality of our products remains the same – only the finest chemicals are used. The new prices are for minimum orders of £ 1000 and are effective from 1 January. Immediate dispatch is guaranteed, and we hold ample stocks.

We look forward to supplying you in the new year at the new prices.

Yours faithfully,

NIPPONEX ELECTRICS

Enc.: Price list.

2 catalogues

Check yourself:

1. What is similar and what is different between replies to enquiries and offers?